Bibliothèque complète
Language related difficulties experienced by caregivers of English-speaking seniors in Quebec
Type de ressource
Article de revue
Auteur/contributeur
- Sanderson, Duncan (Auteur)
Titre
Language related difficulties experienced by caregivers of English-speaking seniors in Quebec
Résumé
Little research has examined communication problems between speakers of official minority languages (patients or caregivers) and health care providers. The objective of this research was to identify the types of issues experienced by English-speaking caregivers of seniors in Quebec, as they interact with French-speaking health care providers. The majority of the caregivers interviewed indicated that they were satisfied with physicians’ interaction with the seniors they cared for. However, problems included health care providers who do not or who refuse to speak English, hospice personnel with insufficient English, anxiety about speaking to personnel in French, traveling to receive services in English, acting as an informal interpreter, receiving written documents in French, scheduling appointments through French-only phone systems or receptionists, and discrimination. The main finding is that in Quebec, language asymmetry might create additional stresses for an English-speaking caregiver, who is already likely to be stressed because of their caregiver role.
Publication
SAGE Open
Volume
10
Numéro
3
Date
2020
Langue
en
Référence
Sanderson, D. (2020). Language related difficulties experienced by caregivers of English-speaking seniors in Quebec. SAGE Open, 10(3). https://doi.org/10.1177/2158244020951261
Domaine d’intervention ou d’étude
Groupe(s) linguistique(s) minoritaire(s)
Population concernée
Pays
Province ou territoire canadien
Type d’étude
- Qualitative
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