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Considérant qu’un Canadien sur neuf hospitalisé pour maladie mentale retournera à l’urgence moins d’un mois après sa sortie d’hôpital, il importe de documenter, dans une perspective socio-historique, les itinéraires « transinstitutionnels » des personnes souffrant de troubles psychiques. Nous proposons ici une note de recherche sur l’enquête que nous menons sur l’évolution des services de soins de santé mentale des communautés de langue officielle en situation minoritaire, en particulier,...
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Abstract Objective Providing care in a patient’s preferred language improves health outcomes and patient satisfaction. In Ontario, access to French-speaking physicians (FSPs) is estimated using FSP-to-Francophone population ratios and compared with total physician-to-total population ratios. This approach fails to consider the fact that FSPs also serve non-Francophone patients and that Francophones must compete with the entire population to access FSPs. As a result, this approach...
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Introduction: Previous studies have shown that French-speaking family physicians (FSPs) in Ontario are less numerous in areas with high proportions of francophones. The purpose of the current study was to assess whether the degree of concordance between physicians' language of competence and the linguistic profile of the community in which they practise is associated with workload and to explore variations in this relation in rural and northern regions of the province. Methods: This was a...
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Introduction: Rural and Northern Ontario francophones face many health-related challenges including poor health status, a poor supply of French-speaking physicians, and the potential for an inability or reduced ability to effectively communicate with anglophone healthcare providers. As such, it can reasonably be expected that rural and Northern Ontario francophones experience barriers when receiving care. However, the experience of physicians working in areas densely populated by...
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Francophones are an official language minority in Ontario with limited access to linguistically concordant healthcare services. Although communication is an important skill in the field of pharmacy, little is known about the availability of French-speaking pharmacists. This secondary data analysis of the Ontario College of Pharmacists registry converted weekly hours worked into full-time equivalents (FTEs) and calculated ratios of pharmacist FTEs per 1,000 population. French-speaking...
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Introduction: Previous studies have suggested that there may be a lack of French language healthcare services in the province of Ontario. The purpose of this study was to determine if physicians in Ontario who expressed a proficiency in providing services in the French language are located in 'Francophone communities'. Method: Responses from 10 968 Ontario-based family physicians (FPs) certified by the College of Family Physicians of Canada and uncertified general practitioners (GPs) who...
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Communication is essential to providing quality primary care. Linguistic concordance between patients and physicians has been linked to improved health outcomes and greater patient satisfaction. Although Canadian Francophones often struggle to access linguistics concordant health services, the concept of the active offer of French Language Services (FLS) has emerged as a means of ensuring the availability of such services and improving the francophone patient experience. However, the impact...
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Introduction: There is growing interest in the role and use of patient navigators within the health care system. Currently, qualifications and training expectations documented in the literature vary tremendously depending on context and patient population. This paper details the theoretical and pedagogical principles used to develop, implement and evaluate a training programme for lay patient navigators working in a primary care setting. Methods: The planning process involved (a) conducting...
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Dans notre article, nous présentons une analyse comparative de l’approche canadienne de l’enjeu de la santé pour les communautés francophones en situation minoritaire (CFSM). Nous montrons que l’État canadien a favorisé une démarche de concertation avec les acteurs communautaires. Notre analyse comparative nous a permis de dégager une typologie des politiques linguistiques en matière de santé destinées aux CFSM. Cette typologie permet de situer l’expérience canadienne par rapport à d’autres...
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Language barriers have a detrimental impact on access to health services and compromise patients’ safety. The purpose of this article is to describe and evaluate how the Société Santé en français (SSF) and the 16 French Language Health (FLH) networks used networking and knowledge mobilization for improving access to health services in French for Francophone and Acadian minority communities (FAMC). Method: Data was extracted from the 2013-2018 program’s reports and evaluation. Results...
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