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The Welsh Language Commissioner and Alzheimer’s Society Cymru have collaborated on a project focussing on the Welsh language and dementia. The research company Wavehill was commissioned to undertake a study of the care and support services delivered to Welsh speakers with dementia. This qualitative research involved consultation with senior officers from local authorities and health boards; academics in the field; care and support providers; and people living with dementia. The purpose of...
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Despite the importance of interactions in services, the role language plays in services is an under-researched field. This paper outlines for which services language is especially important. Consistent across studies in three countries (Belgium, Canada and Finland), the findings suggest that bilingual consumers find it particularly important to be served in their native language in high-involvement services. Moreover, for high-involvement services, all consumers find it important to be...
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This chapter examines the effects of language barriers on the access of patients and communities to quality health care. It also looks at communication challenges experienced by health professionals that provide this care. Using a case study of a rural hospital, the chapter highlights some of the challenges posed by the language barrier and explores current methods that English-speaking health professionals at this hospital use to overcome these difficulties. The case study findings indicate...
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The loss of language skills is one of the most challenging aspects of living with dementia. This is particularly true for bilingual individuals, who have difficulty in maintaining fluency in more than one language. Language and culture overlap greatly, with potential implications for the well-being of people with dementia (PWD) being cared for in their ‘second’ language or culture. Our aim was to review the available relevant literature, together with an examination of the potential effects...
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This article will examine the use of the Welsh language in the third sector in Wales, by studying the experiences of service users and service providers in the counties of Gwynedd and Carmarthenshire. The third sector provides a wide range of services to the public in Wales, from leisure activities to health care services and advocacy, and acts as an important care and service provider. However, the sector does not come directly under the legislation of the Welsh Language Act of 1993,...
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Like Canada, Wales, UK is a bilingual nation: the Welsh language is an important part of its national identity and legislative framework. This has implications for the delivery of public sector services, particularly in the context of health and social care, where responding to the language needs of service users is fundamental to quality health care provision. Nevertheless, despite the strengthening policy commitment for a whole-system approach towards enhancing Welsh language services,...
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Objective: To compare the 12-month prevalence of common mental disorders among francophones in Canada, France, and Belgium. This is the first article in a 2-part series comparing mental disorders and service use prevalence of French-speaking populations. Methods: This is a secondary analysis of data from the Canadian Community Health Survey: Mental Health and Well-Being (CCHS 1.2) in 2002 and the European Study of Epidemiology of Mental Disorders-Mental Health Disability (ESEMeD) from 2001...
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Objectives: To compare 12-month and lifetime service use for common mental disorders in 4 francophone subsamples using data from national mental health surveys in Canada, Quebec, France, and Belgium. This is the second article in a 2-part series comparing mental disorders and service use prevalence of French-speaking populations. Methods: Comparable World Mental Health-Composite International Diagnostic Interviews (WMH-CIDI) were administered to representative samples of adults (aged 18...
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The Welsh Government is preparing Welsh Language Standards (‘standards’) under the Welsh Language (Wales) Measure 2011 (‘The Measure’) which give Welsh speakers enforceable rights to use the Welsh language. A consultation took place from 14 July to 14 October 2016 on the draft Regulations. A total of 88 responses were received. As part of the consultation meetings were held with the local health boards and the trusts, the Board of Community Health Councils, healthcare regulatory bodies,...
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