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Providing services in a patient's preferred language is linked to safe and quality care. This paper presents the process and outcomes of implementing practices of active offer (AO) of French-language services in a hospital setting in a region of Ontario with a low density of francophones. Participating unit managers and site coordinators selected AO practices and carried out an implementation plan. The implementation's success was linked to the support received from higher management and...
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Abstract Background Individuals face multifaceted barriers to accessing community resources, which can significantly impact their ability to obtain necessary support and services. This study examines barriers and enablers to access community resources among primary care patients and explores the interplay between individual- and system-level factors that influence access to resources. Methods In this qualitative study, we conducted 32 semi-structured interviews with primary care patients...
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Thème
Domaine d’intervention ou d’étude
Groupe(s) linguistique(s) minoritaire(s)
Population concernée
Pays
- Canada (3)
Province ou territoire canadien
- Manitoba (1)
- Nouveau-Brunswick (1)
- Ontario (3)
Année de publication
- Entre 2000 et 2026 (3)