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Abundant research shows that linguistic barriers can have a negative impact on access to and quality of health care, as well as a patient's health outcomes. Establishing a culturally appropriate environment, by providing care to nursing home residents in their preferred language, is key in providing good-quality long-term care (LTC) services. French is one of Canada's 2 official languages. In Ontario, Canada, studies using population-based data have shown that Francophones have a lower...
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Introduction: The risks to patient safety and quality of care faced by members of linguistic minority groups have been well-documented. However, little research has focused on the experience of official language minorities in Canada. Methods: This multiple method study (online and paper-based surveys combined with semi-structured individual interviews with patients and interpreters-health navigators) explored the experience of minority Francophones living in 4 Canadian...
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