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Les écrits démontrent que l’accessibilité aux services de santé en français est lacunaire chez les communautés francophones vivant en situation minoritaire (CFSM). Cette barrière linguistique est alarmante, car elle peut avoir des conséquences graves sur la qualité des soins et sur la sécurité des patientes et patients francophones. Face à cette réalité, la téléconsultation représente une solution technologique prometteuse permettant d’élargir l’offre des services de santé en français pour...
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Ce rapport fournit une analyse de l’accès aux soins et aux services de santé en français par la population adulte de langue française au Canada hors Québec. Il est fondé sur l’Enquête sur la population de langue officielle en situation minoritaire de 2022. • Les deux tiers (66 %) des adultes de langue française du Canada hors Québec estimaient qu’il était personnellement important pour eux d’obtenir des soins et des services de santé en français. • Parmi ceux qui considéraient les...
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This report provides an analysis of access to health care and services in French by the adult French‐speaking population in Canada outside Quebec. It is based on data from the 2022 Survey on the Official Language Minority Population. • About two‐thirds of French‐speaking adults in Canada outside Quebec considered receiving health care and services in French to be important for them personally (66%). • Among those who considered French‐language services important, one‐third considered...
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Background Communication plays a central role in accessing healthcare, but few studies have investigated how language shapes the full continuum of access, from perceptions of the system to experiences of care. We sought to clarify how preferred language for healthcare services differentiates patterns of episodic virtual care (EVC) use and explored differences in experiences with EVC services based on the language of comfort of those who used eVisitNB in New Brunswick (NB),...
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Francophone populations outside Quebec were disproportionately affected by the COVID-19 crisis. Despite French being one of Canada’s official languages, access to information and services in French remains limited. This study examined Francophone families’ (FF) post-pandemic health and well-being needs (PPHW) in the Canadian Prairie provinces. An online survey assessed PPHW needs among 319 FF in Alberta (AB), Saskatchewan (SK), and Manitoba (MB). Respondents ranked PPHW needs from a...
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Despite Canada’s linguistic duality, French-speaking minority populations continue to face significant barriers in accessing equitable health care. Investigating two key research questions, this study explores: (1) What are the lived experiences of registered nurses and nursing students caring for French-speaking patients in Ontario? and (2) How do French-speaking patients navigate the health care system to access care in their preferred language? Using qualitative methodology informed by...
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ABSTRACT Background: In the bilingual Canadian context, the use of a preferred official language with healthcare providers is linked to optimized communication, respectful patient-centered care, improved safety and quality of services. This study aimed to develop and test a questionnaire that measures patients’ experience of how language was considered during an outpatient health encounter. Methods: French and English questions were drafted based on a literature review. Questionnaire content...
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Area of intervention or study
Minority language group(s)
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- Canada (11)
Canadian provinces or territories
- Canada (except Quebec) (3)
- Alberta (2)
- British Columbia (1)
- Manitoba (3)
- New Brunswick (4)
- Newfoundland and Labrador (1)
- Northwest Territories (1)
- Nova Scotia (1)
- Nunavut (1)
- Ontario (6)
- Prince Edward Island (1)
- Quebec (3)
- Saskatchewan (2)
- Yukon (1)