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Aim. This paper reports on the second phase of a national study in Wales. The research aimed to assess the level of Welsh language awareness amongst healthcare professionals across Wales, and to identify the factors that enhance language choice within service delivery. Background. The literature suggests that language sensitive healthcare practice is central to ensuring high quality care. However, it is evident that language barriers continue to compromise the quality of care within nursing...
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BACKGROUND: Disease is closely linked to the social context in which we live. Difficulty with communication, cultural incompatibility between patients and health care providers and socioeconomic obstacles are important barriers to quality care when doctors and patients come from different backgrounds and speak different languages. Red Cross War Memorial Children's Hospital (RCH) is a paediatric teaching hospital in Cape Town where staff members communicate mainly in English or Afrikaans,...
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Abstract: This paper presents findings from a pilot research project to explore the significance and availability of mental health services in the medium of Welsh in Wales UK. Based on small‐scale research with Welsh‐speaking mental health service users this article argues that being bilingual can be a significant factor in the complex biopsychosocial matrix that underpins mental health problems amongst Welsh speakers. It also argues that the destructive effects of linguistic...
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The Welsh Consumer Council set about defining the consumer interest in language in its 1996 report, Welsh as a Consumer Issue. That report emphasised how and why the opportunities for using the Welsh language be considered from the view of the consumer. In general, service providers are well equipped to look after their own interests – the consumer by comparison is often weak. It is this theme that is picked up in this report – Welsh in the Health Service: The Scope, Nature and Adequacy of...
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Through semistructured interviews, language switching in therapy was examined with 9 bilingual Spanish and English therapists. Therapists were asked about how and when they switched from one language to another during treatment, as well as the ways in which their clients’ switched languages. After the use of consensual qualitative research methods (C. E. Hill et al., 2005; C. E. Hill, B. J. Thompson, & E. N. Williams, 1997), the results revealed that therapists used language switching as a...
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BACKGROUND: Communication between health workers and patients at Hottentots Holland Hospital (HHH) is hindered by staff and patients not speaking the same language. HHH is a district hospital in the Cape Town Metropolitan District of the Western Cape where staff mainly speak Afrikaans or English and a large number of patients mainly Xhosa. OBJECTIVES: The study aimed to explore the effects of this language barrier on health workers and patients at HHH. DESIGN: Three focus group interviews...
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Dans notre article, nous présentons une analyse comparative de l’approche canadienne de l’enjeu de la santé pour les communautés francophones en situation minoritaire (CFSM). Nous montrons que l’État canadien a favorisé une démarche de concertation avec les acteurs communautaires. Notre analyse comparative nous a permis de dégager une typologie des politiques linguistiques en matière de santé destinées aux CFSM. Cette typologie permet de situer l’expérience canadienne par rapport à d’autres...
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