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Evidence suggests that language barriers present obstacles to healthcare access and quality for Francophone seniors in official language minority communities across Canada. Addressing language barriers and providing continuity is challenging, as French language services (FLSs) rely heavily on bilingual providers and the practice of active offer by all staff. This qualitative research used semi-structured group and individual interviews to explore mechanisms supporting FLS coordination and...
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This chapter explores the experience of bilingual professionals with the provision of health and social services in the official language of minority communities in Canada. Seventy-two professionals from Manitoba and eastern Ontario describe the main issues associated with language access, and the challenges with which they are faced in their day-to-day responsibilities with the active offer of these services. Professionals reported challenges such as shortage of bilingual professionals and...
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Le présent chapitre dévoile l’expérience de professionnels bilingues quant à l’offre de services sociaux et de santé dans la langue officielle de la minorité en contexte canadien. Soixante-douze professionnels du Manitoba et de l’Est ontarien décrivent les principaux enjeux associés à la langue et les défis auxquels ils sont confrontés quotidiennement dans l’offre active de ces services. Ces défis concernent la pénurie de professionnels et de services bilingues, la difficulté à repérer le...
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Theme
Minority language group(s)
Study population
- General population (3)
- Older adults (5)
Country
- Canada (8)
Abstracts, summaries, or thematic issues
- Summary reports (2)
Publication year
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Between 2000 and 2026
(8)
- Between 2010 and 2019 (7)
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Between 2020 and 2026
(1)
- 2020 (1)